Simpay’s Surcharging Program

Accepting credit cards is part of business, but who likes paying all those fees? With Simpay’s surcharging program, you can virtually eliminate your monthly credit card fees by passing a small, transparent fee to customers who choose to pay with credit.

Restaurant staff hands receipt to customer as part of a compliant surcharging program for card payments.

How Credit Card Surcharge Works

Simpay’s surcharging program allows you to add a small percentage at checkout when a customer pays with a credit card.

Surcharging can be added to Card Present (CP) and Card Not Present (CNP) transactions, which means your in-store and online customers can pay the surcharge.

Certain restrictions apply to debit, pre-paid, and EBT transactions and surcharging is only available in 48 states.

Advantages of Surcharging Payments

Offset a significant portion of your credit card processing fees, resulting in a much lower processing statement.

Two customers use credit card to pay under a surcharging program during a meal at a restaurant.

Process Every Transaction Safely & Securely

All Simpay Solutions:

Grow Smarter with Simpay Select Plus

Simpay’s surcharging program is just one way to reduce your credit card processing costs. If you’re looking for more control, Simpay Select Plus gives you flexible pricing models, surcharging, traditional, or dual pricing, so you can choose what fits your business best. It’s a straightforward way to manage fees, stay compliant, and keep more of what you earn.

Why Businesses Choose Simpay

Many businesses struggle with hidden processing fees, high transaction costs, and limited flexibility in payment structures. Simpay helps solve these issues by offering alternative pricing options that align with your business goals and customer preferences.

Solutions for Any Industry

Whether you’re saving lives in the healthcare industry or feeding your community at your locally owned restaurant, we offer comprehensive payment processing programs for the following industries:

General liability insurance options for restaurants, auto shops, retail stores, and other small businesses

FAQs About Our Surcharging Program

A credit card surcharge program allows a merchant to pass on the cost of credit card processing to the customer by adding a small surcharge fee to credit card transactions. This fee helps offset the merchant’s credit card processing fees, making payment acceptance more sustainable.

Surcharging works by applying a clearly disclosed surcharging fee, typically a percentage, to credit card payments at the time of sale. The surcharge amount appears separately on the receipt. This process can be applied in card-present or card-not-present environments, including online surcharge payments, virtual terminals, and gateways.

Yes, surcharging credit card transactions is legal in Pennsylvania. Merchants in PA can add a surcharge fee to credit card payments to help offset processing costs—as long as they follow the rules set by major card brands (Visa, Mastercard, etc.) and provide required cardholder disclosures.

Keep in mind:

  • Surcharges cannot be applied to debit or prepaid card transactions
  • The surcharge amount must be clearly displayed before payment and on the receipt
  • Surcharge fees are typically capped at 3%

Before implementing a credit card surcharge, merchants must:

  • Notify card brands (Visa, Mastercard, etc.) 30 days in advance
  • Display surcharge disclosure signage at the point of entry and sale
  • Clearly itemize the surcharge amount on the receipt
  • Limit surcharge fees to the cost of acceptance (capped at 3% by most networks)

Merchant surcharge programs apply only to credit card transactions. Debit cards, even when processed as credit, and prepaid cards are not eligible for surcharges under current card network regulations.

Yes. If a transaction is completed in offline mode (e.g., backup terminal or offline virtual terminal), the surcharge amount should still be recorded and reported with the transaction once reconnected. This ensures compliance and transparency.

Industries commonly using surcharge programs include:

  • Retail (in-store and online)
  • Restaurants and QSRs
  • Auto repair shops
  • Professional services (legal, accounting, etc.)
  • Healthcare and wellness providers

Simpay supports surcharge processing across both card-present and card-not-present platforms, including virtual terminals, POS systems, and online payment gateways.

Surcharging can be a powerful way to reduce processing costs, especially for small to mid-sized businesses with thin margins. If your customers are mostly using credit cards, and you’re operating in a state where surcharging is permitted, a surcharge program can help maintain profitability without raising prices.

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