Become a Teammate
Not only do we build meaningful relationships with our clients, but we also build meaningful careers. With ambitious POS, Growth Tools, Card and Payment Processing, and Employee Management solutions, we help businesses of all sizes gain the freedom they need to focus on their business while we take care of the rest. Our team, known as the Simpayans, are passionate, creative, innovative thinkers who make things happen. We happily embrace the ever-changing technological advances in today’s world and are always eager to learn something new. Become part of a team that is committed to reimagining how businesses work with our simplified solutions.
When you join the Simpay team, you will enjoy competitive compensation, great benefits, and a vibrant, supportive culture. If you’re looking for a great place to work, here are the benefits all Simpayans received with our Implementation of the Entrepreneurial Operating System.
A Vision and Values That Are Shared by All
EOS helped us to identify a vision and core values for Simpay. This helped to articulate who we are, where we’re going, how we’ll get there, and each Simpayan's role. We communicate our vision openly and often with all Simpayans, fueling our alignment.
The Right People in the Right Seats
Because we are crystal clear about Simpay’s vision, core values, and ideal structure, we’re free to focus on bringing the right people on board to sit in the right seats who are a strong fit, behaviorally and culturally.
EOS provided us a framework for documenting best practices, improving, and simplifying them. As a result, Simpayans can execute their work more accurately and efficiently. With our core processes in place, we’re now delivering these services faster and more accurately than ever before.
Honest and Transparent Communication
This is the most important way we believe our leadership team builds trust with employees. With EOS, we spent a lot of time and energy identifying our vision and how to achieve it, and even more time assessing if this is, in fact, the right direction. Our frequent and open discussions help create buy-in and alignment across the organization.
This is what we’ve found to be the most impactful part of implementing EOS, watching Simpayans move together with purpose and utilize each of our strengths for the greater good. This is possible thanks to our tireless work of consistently being one voice, reemphasizing who we are and where we’re headed, along with our ongoing focus on accountability and measuring our progress.
We are advocates for EOS because we’ve seen first-hand how this system has helped us right our course and deliver growth for our employees and our company.
We stand behind our core values,
which are the driving force behind our award-winning culture. They’re incorporated into every aspect of our business, as well as our employee base, and are considered alongside job skills when we hire, recognize, and reward.
Christie's Story READ MORE
POS Product Specialist
After 10+ years in the service industry, I was ready for a big life change. I was looking for a company that had a good work/life balance. I was hired as a receptionist at Simpay where I spent a few months getting to know the company when they posted a job for a POS tech Support team member. I applied and was so excited to learn that I was chosen to fill this position. I have been able to grow as a person and an employee to where I am now; a wife, a mother, and I just received my second promotion as a POS Product Specialist. Because of Simpay, I have been able to accomplish multiple goals in life, for which I am forever grateful.
Joshua’s Story READ MORE
Underwriting Department Manager
In 2009, I applied with Simpay for a data entry position, knowing next to nothing about the credit card processing industry and even less about Underwriting. Within the first year or so, I learned everything I could and was given the opportunity to manage the Underwriting Department. The role seemed like a huge responsibility and the experience was a trial by fire in many ways. Over time, I learned Underwriting through first-hand experiences, tapping into resources, and working closely with my teammates and leaders who helped me grow in the role, both personally and professionally. Over the years, Simpay has given me the freedom to shape the direction of the department and has not penalized me for trying out different approaches along the way, not all of which worked out! It has been a rollercoaster ride - but 12 years later, I feel our department and company are as strong as it has ever been. I am proud to be a part of this amazing team and look forward to the next 12 years.
Rebecca N’s Story READ MORE
I joined the Simpay family 5 years ago. I started as a receptionist with no knowledge of the payroll industry. A few weeks after I started, our CEO, Lazaros, asked me where I saw myself progressing in the company and to find where my passion lies. After much thought, I decided I saw myself working in the payroll department. Immediately, the company started spoon-feeding me a few tasks in payroll to see if I liked it. I became extremely interested in the payroll world. The fact that everyone was so nice and easygoing in the payroll department helped as well. They started to show me how to do a few payrolls here and there, and as soon as a position became available, I applied. They did not hesitate to transfer me over, and I could not be happier. I have so much pride in my work and the company, and I am excited to see what the future holds here at Simpay.
Amanda’s Story READ MORE
Customer Support Account Maintenance Team Lead
Simpay took the time, energy, and money to fly me out to Pennsylvania to meet my fellow teammates and train as a department. Simpay is so flexible, when my husband got a job opportunity in another state far from my offices, they allowed me to work from home and constantly made me feel like part of the team. A little under three years later, I was promoted again and was provided the opportunity to trailblaze a new section under the Customer Service Department in Account Maintenance. For the last year, I have been able to help mold Account Maintenance so it can become its own department as our company grows. I have recently received another promotion and am now our Customer Service Team Lead. I have been with this company for just over 5 years now and have been provided so many opportunities to grow and am so thankful for the trust they have put in me to do so successfully.
Jonathan’s Story READ MORE
Technical Support Team Lead
I came on board as the Receptionist in our California office. Less than a year later, I was provided the opportunity to be promoted to our wonderful Customer Service Department. Simpay took the time, energy, and money to fly me out to Pennsylvania to meet my fellow teammates and train as a department. Simpay is so flexible, when my husband got a job opportunity in another state far from my offices, they allowed me to work from home and constantly made me feel like part of the team. A little under three years later, I was promoted again and was provided the opportunity to trailblaze a new section under the Customer Service Department in Account Maintenance. For the last year, I have been able to help mold Account Maintenance so it can become its own department as our company grows. I have recently received another promotion and am now our Customer Service Team Lead. I have been with this company for just over 5 years now and have been provided so many opportunities to grow and am so thankful for the trust they have put in me to do so successfully.
Cathleen’s Story READ MORE
Risk Team Lead
In 2012, I applied for a role as a receptionist at a credit card processing company. During the interview, I was asked if I know how to turn on a computer and if so, they wanted to train me for the technical support team which was also hiring. I accepted the opportunity and began my journey with Alpha Card Services (Simpay). At the time, the company didn’t offer much direction in terms of employee growth and development. Fortunately, leadership realized major changes were needed, and with the right management and mentorship, along with changes to the company culture, employees like me were offered new opportunities for growth and advancement. I held many different team roles and received many promotions and I now oversee our risk department. With the right guidance, I grew from a person who came to work just to get paycheck, to an employee who my peers voted as our Personal Excellence Award winner two years in a row.
Perks & Benefits
Get ready to be a part of our winning team and dive into our transparent and collaborative atmosphere. When you become a Simpayan, not only will you feel heard, but you’ll also be supported through various opportunities including:
Wish you could wear jeans, hoodies, a t-shirt, or flip-flops? That’s cool with us!
We believe in helping you plan for your financial future. Not only do we offer a 401(k) plan, but we also match your first 5% contribution with a 4% contribution from Simpay.
Monthly town halls, newsletters, and frequent organizational updates keep everyone in the loop. We love to hear from employees and are always seeking feedback, asking how they’re doing, and what questions they have. We believe there is no shortage of opportunities to share opinions or information between team members and management.
Through different reimbursement opportunities, we offer employees the chance to continue learning and feel good about what they do within the community. At Simpay, we compensate employees through:
- Adoption Reimbursement – we do our part in contributing to a “no-kill” community. We offer a reimbursement of $250 towards the adoption of a shelter animal.
- Tuition Reimbursement – We reimburse up to $500/year for training or tuition for job-related educational expenses.
Company events are a pillar of Simpay life. Some team favorites include weekly trivia, virtual pizza parties, The Annual Bowling Event, Doggie day, and the Halloween costume and pumpkin painting contest, Adopt-a-Family, and so much more.
Health care for the whole family shouldn’t be difficult. At Simpay, we offer employees affordable coverage with:
- Family-friendly cafeteria options for medical, dental, and vision coverage.
- Low/no deductible and majority of the premium covered by Simpay!
- Company provided term-life & disability insurance.
Just like we promise to make our client’s work-life balance easier than ever before, our employees also revel in this benefit. Enjoy:
- Paid Parental Time Off – paid days to use for new fathers and mothers in your baby’s first year
- Charitable Time Off – we’ll sponsor you to make a difference
- Paid Holidays
- Birthday Paid Time Off