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A Merchant’s Guide to Taking Control of Chargebacks

Why They Happen. How to Stop Them.

It’s critical that all merchants who accept credit cards – or are thinking about adding this convenience for their customers – fully understand what chargeback...

Use Your Loyalty Program to Drive Sales and Traffic

Take Care of Your Members

Repeat customers are one of the most valuable assets a merchant can have. In fact, a study by Bain & Company revealed that repeat customers spend roughly 67 perc...

4 Types of Loyalty Programs for Small Business: Pros & Cons of Each

It’s hard to go anywhere without seeing a merchant with a loyalty program. Nearly every grocery chain offers them. Large organizations, like Office Depot and PepBo...

Wireless Card Processing Terminals: What You Need to Know

It's MORE than just a hardware decision!

We live in a largely wireless world. Phones went cordless decades ago. Laptops are no longer tied to an ethernet cable. Tablets and cell phones allow us to wander pr...

How to Run a Smarter Payroll

Running payroll involves a lot of details

In our previous post, Smart Payroll: Setting it Up Well, we gave you tips on how to structure and implement an efficient payroll process that benefits both your team...

Big Change in Card Transaction Signature Requirements

Good news for those of you running credit card sales on EMV-accepting terminals.  In April of this year, the four major card brands (Visa, MasterCard, American Expr...

Pros & Cons of Cash Discount Programs

Are They an Alternative to Credit Card Surcharging?

The public loves their credit cards!  A 2017 survey showed that we prefer our credit cards nearly 3:1 vs cash.  Of course, accepting cards means paying card proces...

Smart Payroll: Setting it Up Well

Payroll management is a critical part of any business -- small, mid-sized, or large.  Your team relies on their pay, and they deserve accurate, clear, and timely pa...

Small Business, Google Search Results, & the Impact of Google’s ‘Local 3-Pack’

Until a few years ago, if a person ran a Google search for office equipment, a Mexican restaurant or a dry cleaners in their area, they’d be served a results page ...

Accounting for Credit Card Processing Fees

We are nearing the time when cash-only small businesses will be making their final curtain call. For years, some small businesses dealt in cash or checks because get...