Traditional point-of-sale systems have facilitated in-person transactions for decades. However, legacy POS systems cannot keep pace with the demands of modern businesses.
Today’s consumers want a smooth shopping experience. They also desire the flexibility to use different payment methods, such as contactless cards and digital wallets. They want the option of paying online, in-store, or on the go. Unfortunately, traditional point-of-sale systems don’t allow this flexible, efficient approach.
Not only do old systems fail to offer modern solutions to modern problems, but they’re also unreliable — old POS systems are prone to downtime and malfunctions, both of which can cost you sales.
So if you want to deliver a frictionless purchasing experience, you need a complete POS system capable of keeping pace with modern consumer preferences. Here’s how to find one.
Signs You’ve Found a Complete POS System
The POS software market reached $9.3 billion in 2020 and is projected to double in size by 2027. Over time, this impressive growth has led to the development of powerful, innovative solutions. However, this means the market is also inundated with options, making it tough to find the ideal software for your business.
To help you cut through the noise, let’s examine some characteristics of a truly all-in-one POS system.
Easy to Use
All-in-one POS systems should be easy to use. It doesn’t make a difference if a system has more features than its competitors. If its user experience is confusing and complex, your team won’t be able to make use of the platform’s full capabilities.
You’ll also want to partner with a vendor offering POS system training. These educational resources will help you bring your team up to speed on your new platform to ensure you achieve a return on investment.
With the ease of use and POS system training, no vendor can stack up to Simpay. Our intuitive platform offers a quick learning curve so your team can use it from day one. We also provide plenty of training resources to make the transition. Schedule a demo to experience the user-friendliness of Simpay for yourself.
You must also ensure your custom POS system is versatile. It must be able to process a wide range of payments, including contactless payment methods and digital wallets.
These modern features may seem unnecessary, but they’re growing more important every day. According to J.D. Power, 49% of American consumers now use mobile wallets to make payments.
All custom POS systems charge fees. However, these fees can vary widely, and if you’re not careful, they can cut into your profits.
Before you commit to a platform, look into the fees, and shop around until you find a competitively-priced solution. You’ll also want to find out whether they offer volume discounts. This type of program will provide additional cost savings for your growing business.
Continue to Grow with a Custom POS System
Don’t let your old POS system hold your business back — replace it with a custom POS system capable of meeting the needs of your evolving business. Not only will it directly benefit your business, but you’ll also achieve a higher level of customer satisfaction.